Data Deletion Policy

1. How to request deletion

• In the app: Settings, Account, Delete Account.
• On the web: use the online account deletion flow.
• By email: write to privacy@findmynikah.com from your registered email and include “Account deletion request” in the subject.

We may need to verify that you control the account before completing an email request. FindMyNikah is operated by Hawa Enterprises, based in India.

2. What happens after you request deletion

1. Login is disabled when the request is accepted.
2. A 30-day grace period begins. Contact support during this period if you requested deletion by mistake and want to ask to restore the account.
3. After the grace period, profile content, photos, messages, and related service data are removed through the account deletion process.

We do not promise removal from every backup or provider on a fixed number of days. Copies held by providers are handled under their retention and deletion processes.

3. Information that may remain

• Account identifiers: email and other identifiers may be kept on a restricted deletion record. The default period is 365 days from the request; the service setting can be adjusted between 30 and 1,460 days. Identifiers are then scrubbed.
• Payment records: transaction and accounting information may be retained as needed for financial, legal, fraud-prevention, and dispute-resolution purposes. It may remain linked to a non-profile deletion record.
• Identity verification: reviewed identity documents are scheduled for deletion 30 days after review. Verification results may remain as part of the account record until the deletion process removes related service data.

4. Requests from Meta or other platforms

This public page can be used as the data deletion instructions URL when a third-party platform asks where users can request deletion. Users can submit a self-service request at findmynikah.com/delete-account without signing in, or contact us by email as described above.

5. Contact

For deletion questions, contact privacy@findmynikah.com. For a grievance, contact the Hawa Enterprises Grievance Redressal Team at grievance@findmynikah.com.