Refund & Cancellation Policy

1. Seller and prices

FindMyNikah is a product operated by Hawa Enterprises, based in India. The plan, billing interval, renewal terms, and amount payable are shown at checkout before payment. Your payment is processed on Cashfree's hosted payment page.

2. Cancel a subscription

You can cancel through your account or the payments portal. If you cancel before the next renewal, future renewals stop. Unless the cancellation screen says otherwise, your paid access continues until the end of the current billing period. Cancellation stops future charges; it does not by itself refund a charge that has already been collected.

3. Request a refund

Contact support@findmynikah.com with your registered email, purchase date or transaction reference, and reason. Refund requests may be considered for:

• A duplicate charge for the same purchase.
• A completed payment where the subscription or paid access was not provided.
• A technical problem that materially prevents use of the paid service and cannot reasonably be resolved.
• An accidental purchase reported within 48 hours.
• A material difference between the service purchased and what was described at checkout.

We aim to review and respond to a complete request within five business days. We may ask for information needed to confirm the transaction. Applicable statutory rights remain unaffected.

4. How approved refunds are sent

Approved refunds are initiated through Cashfree and returned to the original payment method where supported. Cash or off-platform refunds are not issued for card payments except where required by law. The time for funds to appear depends on Cashfree, the payment method, and the issuing bank; we cannot guarantee a bank posting date.

5. Contact

For cancellation or refund help, email support@findmynikah.com. For unresolved complaints, see our Grievance Redressal page or contact the Hawa Enterprises Grievance Redressal Team at grievance@findmynikah.com.

FindMyNikah is operated by Hawa Enterprises.