Terms of Service

1. Agreement and operator

These terms apply when you access or use FindMyNikah (the "Service"). FindMyNikah is a product and app operated by Hawa Enterprises, based in India. By creating an account or using the Service after these terms are presented to you, you agree to them. If you do not agree, do not use the Service.

2. Eligibility and accounts

You must be at least 18 years old to use the Service. Keep your account details accurate, protect your sign-in codes, and tell us promptly if you suspect unauthorized access. Impersonation, fake profiles, and knowingly misleading information are prohibited.

3. Profiles, messages, and safety

You are responsible for information and content you submit. You give us permission to host, process, display, and transmit that content as needed to operate the Service and according to your settings. Do not post unlawful, abusive, deceptive, or infringing content. You can report or block users. Messages are stored and processed to provide messaging and address service, safety, and support issues; they are not end-to-end encrypted.

Profiles are provided by users. We do not guarantee the identity, accuracy, intentions, or conduct of another user. Use your judgment and take appropriate safety precautions.

4. Privacy

Our Privacy Policy explains information collection, use, sharing, retention, and deletion. Account deletion has a 30-day grace period followed by removal of profile content; some identifiers and payment records can be retained as described in the policy.

5. Paid plans, auto-renewal, and cancellation

Paid plans, billing interval, price, and applicable tax information are shown at checkout before you authorize payment. Where a plan is marked auto-renewing, it renews at the displayed interval and amount until you cancel. Cancel from your account or the payments portal before the next renewal to stop future charges. Cancellation generally leaves access active through the current paid period.

Payments are processed through Cashfree. Refund eligibility and the cancellation process are described in our Refund & Cancellation Policy. Nothing in these terms limits a consumer right that cannot be waived by contract.

6. Suspension and service changes

We may restrict or suspend access where reasonably necessary to protect users, investigate misuse, enforce these terms, comply with law, or maintain the Service. We may update or discontinue features; when a change materially affects paid access, we will provide notice where required by law.

7. Account deletion

You can request deletion in the app or through our online deletion flow. Login is disabled when the request is made. You may contact support within 30 days to withdraw it. After the grace period, profile content and related service data are removed; restricted account identifiers and financial records may remain for the periods explained in our Data Deletion Policy.

8. Disclaimers and liability

The Service helps people connect; it does not guarantee a match, marriage, or outcome. To the extent permitted by applicable law, Hawa Enterprises is not responsible for indirect or consequential losses arising from use of the Service. This section does not exclude liability that cannot legally be excluded or limit your mandatory consumer rights.

9. Governing law

These terms are governed by the laws applicable in India, without limiting any mandatory consumer protections or rights available to you.

10. Changes and contact

We may update these terms by publishing a revised version here. Questions may be sent to support@findmynikah.com. For complaints, contact the Hawa Enterprises Grievance Redressal Team at grievance@findmynikah.com. FindMyNikah is operated by Hawa Enterprises.